Welcome to Ainizhutou, where we prioritize quality and customer satisfaction. By shopping with us, either in-store or online, you agree to the following terms of service:

  1. Product Guarantee: We guarantee our down jackets to be of the highest quality. However, if you find any manufacturing defect, you may return it in accordance with our return policy.
  2. Returns & Exchanges: Products can be returned or exchanged within 30 days of purchase. They must be in new and unused condition, with all tags and packaging intact. Sale items are final sale and cannot be returned or exchanged.
  3. Pricing: All prices are listed in local currency. We reserve the right to change prices without prior notice, but products will be charged at the price displayed during the time of ordering.
  4. Order Processing: Online orders will be processed within 2-3 business days. During peak seasons or sales, processing times may be extended.
  5. Shipping: Standard shipping rates apply, and estimated delivery times will be provided during checkout. Ainizhutou is not responsible for delivery delays caused by customs or carrier issues.
  6. Privacy: Personal information provided during checkout is confidential. We do not sell or share customer information with third parties. For more details, please refer to our Privacy Policy.
  7. Limitation of Liability: Ainizhutou will not be liable for any indirect, special, or consequential damages arising out of or in connection with the use or inability to use our products. Our total liability will not exceed the amount paid by the customer.
  8. Intellectual Property: The Ainizhutou brand, logo, and all product designs are copyrighted and the sole property of Ainizhutou. Any unauthorized use or replication is prohibited.
  9. Amendments: We reserve the right to amend these Terms of Service at any time. Updated terms will be posted on our website. Your continued use after any amendments indicates acceptance of the new terms.
  10. Governing Law: These Terms of Service and any separate agreements we offer you hereunder shall be governed by and construed in accordance with the laws of the United States of America.